Digital Marketing Glossary: Plain-English Definitions for Local Businesses

Confused by marketing jargon? Use this glossary to quickly understand essential terms and make smarter decisions about your website, SEO, and advertising.

Marketing Terms You Should Know

Understanding these terms will help you choose the right strategies and track real business results.

SEO (Search Engine Optimization)

The process of improving your website so it appears higher in Google search results when people search for your services.

Example: If you're a plumber in Cape Coral, SEO helps you show up when someone searches 'plumber near me'.

GEO (Generative Engine Optimization)

The process of optimizing your content so it appears in AI-powered search engines and chatbots like ChatGPT or Google Gemini. GEO helps your business stay visible as search shifts from traditional Google results to AI-generated answers.

Example: If you run a local bakery in Fort Myers, GEO ensures your shop is recommended when someone asks an AI assistant 'Where’s the best bakery near me?'

PPC (Pay-Per-Click)

Online advertising where you pay each time someone clicks on your ad. Google Ads and Facebook Ads are examples.

Example: You pay $2 every time someone clicks your Google Ad for 'Fort Myers restaurant'.

Keywords

Words and phrases people type into search engines when looking for businesses like yours.

Example: 'Naples dentist', 'best pizza Fort Myers', 'Cape Coral real estate agent'.

Local SEO

SEO focused on helping your business appear in local search results and Google Maps.

Example: Optimizing your Google Business Profile so you show up in the 'map pack' for local searches.

Organic Traffic

Visitors who find your website through unpaid search results (not ads).

Example: Someone finds your website by searching Google, not by clicking a paid advertisement.

Conversion

When a website visitor takes the action you want them to take.

Example: A visitor fills out your contact form, calls your phone number, or makes a purchase.

CTA (Call-to-Action)

Text or buttons that tell visitors what you want them to do next.

Example: 'Call Now', 'Get Free Quote', 'Schedule Appointment', 'Learn More' buttons.

Landing Page

A specific webpage designed to convert visitors into leads or customers.

Example: A page specifically about your plumbing services with a form to request a quote.

Analytics

Data about how people use your website and interact with your marketing.

Example: Google Analytics shows you how many people visited your site and which pages they viewed.

ROI (Return on Investment)

How much money you make compared to how much you spend on marketing.

Example: You spend $1,000 on marketing and gain $5,000 in new business = 400% ROI.

CTR (Click-Through Rate)

The percentage of people who click on your ad or link after seeing it.

Example: If 100 people see your ad and 5 click it, your CTR is 5%.

Responsive Design

A website that automatically adjusts to look good on phones, tablets, and computers.

Example: Your website's text and buttons resize perfectly whether viewed on an iPhone or desktop.

Social Media Marketing

Using platforms like Facebook, Instagram, and LinkedIn to promote your business.

Example: Posting photos of your work on Instagram and sharing customer testimonials on Facebook.

Email Marketing

Sending emails to customers and potential customers to promote your business.

Example: Monthly newsletters with tips, special offers sent to customers who signed up.

Content Marketing

Creating valuable content (blogs, videos, guides) to attract and educate potential customers.

Example: A roofing company writing blog posts about 'How to Spot Roof Damage After a Storm'.

Lead

A potential customer who has shown interest in your business.

Example: Someone who filled out your contact form or called asking for a quote.

Lead Generation

Marketing activities designed to attract potential customers and get their contact information.

Example: Offering a free guide in exchange for someone's email address.

Google My Business

Your free business profile on Google that appears in local searches and Google Maps.

Example: The box that shows your business hours, photos, and reviews when people search for you.

Schema Markup

Special code that helps search engines understand your website content better.

Example: Code that tells Google your business hours, location, and services so they display correctly.

Still Have Questions?

Don't let confusing marketing terms hold your business back. We'll explain everything in plain English and help you pick strategies that work for your Southwest Florida business.